Overall, 81% of the 259 people who responded to the online survey during February and March were satisfied with the “overall quality of life” in the town.
In response to the question “How satisfied are you with the following Town of Sackville services?” a majority of respondents indicated satisfaction with fire services (94%), garbage collection (86%) and town parks and facilities (78%).
However, fewer respondents were satisfied with the town’s marketing and communications (61%), tourism initiatives (55%) and the state of Sackville’s roads and sidewalks (49%).
Economic development got the lowest ratings with only 41% expressing satisfaction.
Results were similar when survey respondents were asked to indicate “the three services listed below that you are most happy with”: 51.7% chose fire services, 50.5% selected town parks and facilities while 40.1% chose garbage collection.
Many fewer respondents indicated they were “most happy” with economic development (1.5%), tourism initiatives (6.9%) and the town’s marketing and communications (8.4%).
And only 16.2% indicated they were “most happy” with police services.
Only about half of survey respondents were satisfied with the town’s “budget process and overall management of tax dollars” (51%); its “governance and leadership” (52%) and their “customer service experience” with the town (56%).
The table below also shows results when respondents were asked to list services the town needs to improve:
To read my coverage of the 2018 survey results, click here.
Results are not scientific
It’s not possible to say, however, whether the three surveys conducted so far accurately reflect public opinion.
That’s partly because residents were not polled randomly and partly because respondents themselves chose whether to participate in the survey. A sample size of 259 is far below the 800 to 1,000 sample that would be needed for a scientifically accurate poll.
For more information on the science of polling, click here.