Former Sackville mayor fears for future of home care, especially in rural areas

Former Mayor Pat Estabrooks urging members of Town Council to attend meeting on future of home care

A former mayor of Sackville is worried that New Brunswick’s extramural, home care program is on the chopping block.

Pat Estabrooks appeared before Sackville Town Council last week to urge local politicians to attend a meeting she is organizing this Saturday on threats to the future of extramural health services.

“I’m not asking you to stand up and wave your hands,” Estabrooks told councillors, “but it’s so important that you come to the meeting.”

She acknowledged that no one knows exactly what will happen when Medavie Blue Cross takes over management of the extramural program on January 1st.

“But we do have an office right in Sackville here that serves the Tantramar area and there’s that possibility it could move out,” she said.

She added that closing the Sackville office would mean that nurses and other health practitioners, who care for patients in their homes, might have to travel from a more distant, central location such as Moncton.

Later, during an interview, Estabrooks said that centralizing extramural services would be just the opposite of what is needed to serve elderly people, especially in rural areas.

“The extramural office here in Sackville has worked out exceptionally well and all the nurses know it,” Estabrooks said.

Meeting in Middle Sackville

The meeting, starting at 2 p.m. on Saturday October 21st at the Middle Sackville Baptist Church, will feature a presentation by Shirley Oliver, a retired registered nurse who managed the extramural unit in Sackville for the last 16 years of a career that spanned three-and-a-half decades.

“The extramural program was an efficient, effective way of treating patients and their families at home,” Oliver said during an interview.

“Extramural was so completely patient-focussed that I couldn’t think of a better way of finishing my career,” she said, adding that teams of professionals worked exceptionally well together in the Tantramar area.

Now, Oliver worries that handing the program over to private management will mean closing the local extramural unit and providing less of a personalized service.

“The government says that nothing’s going to change,” she said, “but that’s ridiculous.”

Seniors’ rights

The October 21st meeting will also feature a presentation by the Executive Director of the Coalition for Seniors and Nursing Home Residents’ Rights.

Cecile Cassista says that privatizing management of the extramural program and the 811 health advice phone line will make the provincial department of health less accountable to the public.

Under the plan, Medavie Blue Cross will manage home and phone care along with the paramedic service, Ambulance New Brunswick, that it has run since 2007.

Cassista fears that paramedics will be expected to make house calls as a way of cutting costs and streamlining extramural services.

But, with only 10-months training compared to the four-year university degrees nurses hold, she says paramedics aren’t qualified to care for patients at home.

“So what happens when paramedics are at the home of Mrs. Jones and get called out to an emergency?” she asks. “What happens to Mrs. Jones, then?”

Cassista points out that Ambulance New Brunswick is already short-staffed and under increasing criticism for slow response times.

And besides, she says, even the government acknowledges that extramural care has been working well.

“So, why are we tampering with it?” she asks.

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One Response to Former Sackville mayor fears for future of home care, especially in rural areas

  1. Rima Azar says:

    Thank you Ms. Pat Estabrooks for your care and advocacy.

    As usual, thanks Mr. Bruce Wark for keeping us informed whilst allowing Sackville citizens to express their opinions or concerns.

    I would like to clarify one point related to the part of the article that goes as follows: “Cecile Cassista says that privatizing management of the extramural program and the 811 health advice phone line will make the provincial department of health less accountable to the public”.

    Privatization, or partnership government-industry, of the 811 service is not new. It has been delivered by a private company (Sykes Assistance Services) since 2010, if I am not mistaken. What is new is that, if I understand well, this delivery will now be monitored by another company (Medavie Blue Cross).

    Is this a good use of public money? Will it be efficient? Should we worry? As far as I am personally concerned, the odd if not worrisome part of this story is the fact that the CEO of Medavie Blue Cross is a former politician. Part of this way of doing politics and business in NB may simply be due to the fact that we are small and likely all related to each other (except the newcomers :)). In my opinion, this is a fertile ground for conflicts of interest. Beyond this reality, as citizens, we have the duty to questions things and the right to get answers to our concerns. Why is this being done this way? And why now? No tender for real? Why not? Could we do it differently? What would be the potential impact on our family members or loved ones, if any?

    Liked by 1 person

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